What's on the bench.
Contract Negotiation
Prepare for contract negotiations with term analysis, BATNA preparation, negotiation playbooks, and comparison frameworks
Ticket Triage
Triage incoming support tickets by categorizing issues, assigning priority (P1-P4), and recommending routing. Use when a new ticket or customer issue comes in, when assessing severity, or when deciding which team should handle an issue.
Knowledge Management
Write and maintain knowledge base articles from resolved support issues. Use when a ticket has been resolved and the solution should be documented, when updating existing KB articles, or when creating how-to guides, troubleshooting docs, or FAQ entries.
Escalation
Structure and package support escalations for engineering, product, or leadership with full context, reproduction steps, and business impact. Use when an issue needs to go beyond support, when writing an escalation brief, or when assessing whether an issue warrants escalation.
Customer Research
Research customer questions by searching across documentation, knowledge bases, and connected sources, then synthesize a confidence-scored answer. Use when a customer asks a question you need to investigate, when building background on a customer situation, or when you need account context.
Statistical Analysis
Apply statistical methods including descriptive stats, trend analysis, outlier detection, and hypothesis testing. Use when analyzing distributions, testing for significance, detecting anomalies, computing correlations, or interpreting statistical results.
SQL Queries
Write correct, performant SQL across all major data warehouse dialects (Snowflake, BigQuery, Databricks, PostgreSQL, etc.). Use when writing queries, optimizing slow SQL, translating between dialects, or building complex analytical queries with CTEs, window functions, or aggregations.
Postgres
Execute read-only SQL queries against multiple PostgreSQL databases. Use when: (1) querying PostgreSQL databases, (2) exploring database schemas/tables, (3) running SELECT queries for data analysis, (4) checking database contents. Supports multiple database connections with descriptions for intelligent auto-selection. Blocks all write operations (INSERT, UPDATE, DELETE, DROP, etc.) for safety.
Interactive Dashboard Builder
Build self-contained interactive HTML dashboards with Chart.js, dropdown filters, and professional styling. Use when creating dashboards, building interactive reports, or generating shareable HTML files with charts and filters that work without a server.
Data Visualization
Create effective data visualizations with Python (matplotlib, seaborn, plotly). Use when building charts, choosing the right chart type for a dataset, creating publication-quality figures, or applying design principles like accessibility and color theory.
Data Validation
QA an analysis before sharing with stakeholders — methodology checks, accuracy verification, and bias detection. Use when reviewing an analysis for errors, checking for survivorship bias, validating aggregation logic, or preparing documentation for reproducibility.
Data Context Extractor
Generate or improve a company-specific data analysis skill by extracting tribal knowledge from analysts. BOOTSTRAP MODE - Triggers: "Create a data context skill", "Set up data analysis for our warehouse", "Help me create a skill for our database", "Generate a data skill for [company]" → Discovers schemas, asks key questions, generates initial skill with reference files ITERATION MODE - Triggers: "Add context about [domain]", "The skill needs more info about [topic]", "Update the data skill with [metrics/tables/terminology]", "Improve the [domain] reference" → Loads existing skill, asks targeted questions, appends/updates reference files Use when data analysts want Claude to understand their company's specific data warehouse, terminology, metrics definitions, and common query patterns.
User Research Synthesizer
Synthesize user research findings from interviews, surveys, and analytics. Create insight reports, customer journey maps, and actionable recommendations based on research data and qualitative findings.
Sprint Planning
Plan sprints with story point estimation, capacity planning, sprint goals, and retrospective frameworks. Organize teams for effective iteration with clear goals, realistic commitments, and continuous improvement.
Search Strategy
Query decomposition and multi-source search orchestration. Breaks natural language questions into targeted searches per source, translates queries into source-specific syntax, ranks results by relevance, and handles ambiguity and fallback strategies.
Roadmap Builder
Build product roadmaps with quarterly planning, feature prioritization, dependency mapping, and stakeholder alignment. Create actionable roadmaps that communicate strategy and guide execution.
Prd Writer
Write comprehensive Product Requirements Documents with user stories, acceptance criteria, technical specifications, wireframe descriptions, and prioritization frameworks (RICE, MoSCoW). Create clear specifications for product teams.
Feature Spec
Write detailed feature specifications with functional requirements, edge cases, data models, API contracts, and UX flows. Create comprehensive technical specifications that enable clear implementation.
Brainstorming
You MUST use this before any creative work - creating features, building components, adding functionality, or modifying behavior. Explores user intent, requirements and design before implementation.
System Design
Design systems, services, and architectures. Trigger with "design a system for", "how should we architect", "system design for", "what's the right architecture for", or when the user needs help with API design, data modeling, or service boundaries.
Ddd:software Architecture
Guide for quality focused software architecture. This skill should be used when users want to write code, design architecture, analyze code, in any case that relates to software development.
Langsmith Fetch
Debug LangChain and LangGraph agents by fetching execution traces from LangSmith Studio. Use when debugging agent behavior, investigating errors, analyzing tool calls, checking memory operations, or examining agent performance. Automatically fetches recent traces and analyzes execution patterns. Requires langsmith-fetch CLI installed.
Frontend Design
Create distinctive, production-grade frontend interfaces with high design quality. Use this skill when the user asks to build web components, pages, artifacts, posters, or applications (examples include websites, landing pages, dashboards, React components, HTML/CSS layouts, or when styling/beautifying any web UI). Generates creative, polished code and UI design that avoids generic AI aesthetics.
Documentation
Write and maintain technical documentation. Trigger with "write docs for", "document this", "create a README", "write a runbook", "onboarding guide", or when the user needs help with any form of technical writing — API docs, architecture docs, or operational runbooks.