What's on the bench.
Call Brief Framework
Use to structure concise call briefs with objectives, agendas, and role assignments.
Storytelling
Use when crafting narratives that connect product value to customer pain through clear setup-conflict-resolution arcs.
Partner Channel Operations
Partner and channel operations for B2B SaaS — programme design, partner enablement, co-selling, deal registration, and ecosystem-led growth. Use when the user mentions partner programme, channel strategy, partner enablement, co-sell, deal registration, partner onboarding, partner tiers, ecosystem-led growth, partner-sourced pipeline, partner health scoring, partner QBR, ideal partner profile, IPP, referral partners, resellers, VARs, implementation partners, GSIs, MSPs, partner portal, MDF, partner attribution, partner revenue, or partner operations. Also trigger when someone says 'we need partners to scale,' 'our partner programme isn't producing,' 'how do we structure partner tiers,' 'partners aren't bringing deals,' or 'we want to build an ecosystem.' BOUNDARY: covers partner OPERATIONS (programme design, enablement, pipeline, reporting). For GTM org design and capacity, see gtm-planning. For handoff design between partner and direct, see revops-handoffs. For HubSpot implementation, see revops-hubspot.
Isms Audit Expert
Information Security Management System (ISMS) audit expert for ISO 27001 compliance verification, security control assessment, and certification support. Use when the user mentions ISO 27001, ISMS audit, Annex A controls, Statement of Applicability (SOA), gap analysis, nonconformity management, internal audit, surveillance audit, or security certification preparation. Helps review control implementation evidence, document audit findings, classify nonconformities, generate risk-based audit plans, map controls to Annex A requirements, prepare Stage 1 and Stage 2 audit documentation, and support corrective action workflows.
Social Media Manager
When the user wants to develop social media strategy, plan content calendars, manage community engagement, or grow their social presence across platforms. Also use when the user mentions 'social media strategy,' 'social calendar,' 'community management,' 'social media plan,' 'grow followers,' 'engagement rate,' 'social media audit,' or 'which platforms should I use.' For writing individual social posts, see social-content. For analyzing social performance data, see social-media-analyzer.
Marketing Demand Acquisition
Creates demand generation campaigns, optimizes paid ad spend across LinkedIn, Google, and Meta, develops SEO strategies, and structures partnership programs. Use when planning demand gen strategy, growth marketing, advertising campaigns, PPC optimization, lead generation, pipeline generation, or marketing budgets. Covers multi-channel acquisition (Google Ads, LinkedIn Ads, Meta Ads), CAC analysis, MQL/SQL workflows, attribution modeling, technical SEO, and co-marketing partnerships. Default calibration profile is a Series A+ B2B SaaS scaling internationally (EU/US/Canada, hybrid PLG/Sales-Led) — adapt benchmarks for other stages and motions rather than skipping the skill.
Agent Designer
Use when the user asks to design a multi-agent system, pick an orchestration pattern (supervisor/swarm/pipeline), generate tool schemas for agents, or evaluate agent execution logs for cost, latency, and failure bottlenecks. Examples: 'design an agent architecture for research automation', 'generate Anthropic tool schemas from these tool descriptions', 'analyze these agent run logs for bottlenecks'. NOT for Claude Code workflow files (use workflow-builder) or single-agent prompt design (use agent-workflow-designer).
Prompt Engineering Patterns
This skill should be used when the user asks to "optimize a prompt", "improve prompt performance", "design a prompt template", "write better prompts", "debug prompt issues", "use chain-of-thought", "structured prompting", "few-shot prompting", or wants to apply advanced prompt engineering patterns for production LLM applications.
Performing Soc2 Type2 Audit Preparation
Automates SOC 2 Type II audit preparation including gap assessment against AICPA Trust Services Criteria (CC1-CC9), evidence collection from cloud providers and identity systems, control testing validation, remediation tracking, and continuous compliance monitoring. Covers all five TSC categories (Security, Availability, Processing Integrity, Confidentiality, Privacy) with automated evidence gathering from AWS, Azure, GCP, Okta, GitHub, and Jira. Use when preparing for or maintaining SOC 2 Type II certification.
Ticket Deflector
Reads a forwarded customer email or ticket, pulls order/refund status from PayPal and account history from HubSpot, drafts a tone-matched reply in the owner's writing voice, and can issue a PayPal refund with explicit owner approval. Use when the user says "draft a response," "answer this customer," "where's my order," or "I want a refund."
Handle Complaint
Handles an incoming customer complaint end-to-end — pulls context, drafts a response, and suggests an operational fix. Accepts optional email or ticket ID argument.
Onboarding
Generate an onboarding checklist and first-week plan for a new hire. Use when someone has a start date coming up, building the pre-start task list (accounts, equipment, buddy), scheduling Day 1 and Week 1, or setting 30/60/90-day goals for a new team member.
Customer Escalation
Package an escalation for engineering, product, or leadership with full context. Use when a bug needs engineering attention beyond normal support, multiple customers report the same issue, a customer is threatening to churn, or an issue has sat unresolved past its SLA.
Testing Strategy
Design test strategies and test plans. Trigger with "how should we test", "test strategy for", "write tests for", "test plan", "what tests do we need", or when the user needs help with testing approaches, coverage, or test architecture.
Zendesk Automation
Automate Zendesk tasks via Rube MCP (Composio): tickets, users, organizations, replies. Always search tools first for current schemas.
SEO Aeo Landing Page Writer
Writes complete, structured landing pages optimized for SEO ranking, AEO citation, and visitor conversion. Activate when the user wants to write or generate a landing page for a product, service, or offer.
Pitch Psychologist
One sentence - what this skill does and when to invoke it
Multi Agent Patterns
This skill should be used when the user asks to "design multi-agent system", "implement supervisor pattern", "create swarm architecture", "coordinate multiple agents", or mentions multi-agent patterns, context isolation, agent handoffs, sub-agents, or parallel agent execution.
Linkedin Profile Optimizer
High-intent expert for LinkedIn profile checks, authority building, and SEO optimization. Invoke to audit, rewrite, and enhance profiles for top 1% positioning.
Incident Response Incident Response
Use when working with incident response incident response
GitHub Workflow Automation
Patterns for automating GitHub workflows with AI assistance, inspired by [Gemini CLI](https://github.com/google-gemini/gemini-cli) and modern DevOps practices.
Freshservice Automation
Automate Freshservice ITSM tasks via Rube MCP (Composio): create/update tickets, bulk operations, service requests, and outbound emails. Always search tools first for current schemas.
Freshdesk Automation
Automate Freshdesk helpdesk operations including tickets, contacts, companies, notes, and replies via Rube MCP (Composio). Always search tools first for current schemas.
Cicd Automation Workflow Automate
You are a workflow automation expert specializing in creating efficient CI/CD pipelines, GitHub Actions workflows, and automated development processes. Design and implement automation that reduces manual work, improves consistency, and accelerates delivery while maintaining quality and security.