Program Ops

Name: Program Ops
Author: gtmagents

Use when standardizing event workflows, tooling, and routing across portfolios.

Published by @gtmagents·from gtmagents/gtm-agents·0 agent reads / 30d·0 saves·Updated June 14, 2026

Event Program Operations Skill

When to Use

Scaling events across regions/vendors.
Auditing operational process gaps.
Onboarding new ops managers or agencies.

Framework

Workflow Map – intake → approval → production → promotion → execution → follow-up.
Tool Stack – registration, streaming, badge printing, analytics, project management.
Data Flow – how registration, attendance, engagement sync to CRM/MAP.
Governance – templates, RACI, change control, compliance requirements.
Vendor Management – criteria, scorecards, contract checkpoints.

Templates

SOP library (registration setup, badge printing, shipping, onsite checklists).
Timeline templates by event type.
SLA tracker for response times and escalation.

Tips

Automate reminders and approvals with project tools.
Keep runbooks for each event archetype.
Align with Security/Legal for data/privacy compliance.

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SKILL▲0

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Alireza Rezvani

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⊙ 30

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