Launch Adoption Program

Generates an adoption program plan covering onboarding assets, automation, and success plays.

Published by @gtmagents·0 agent reads / 30d·0 saves·

Command: launch-adoption-program

Inputs

  • segment – customer cohort (SMB, MM, enterprise, vertical).
  • product – product/feature focus.
  • objective – activation, feature adoption, cross-sell readiness.
  • timeline – optional start/end dates.
  • constraints – optional notes (limited CS bandwidth, compliance, etc.).

Workflow

  1. Program Intake – review success goals, telemetry gaps, stakeholder expectations.
  2. Playbook Draft – outline touchpoints (email/in-app, webinars, office hours, community).
  3. Content & Assets – recommend guides, videos, success plan templates.
  4. Automation Wiring – map triggers, tools, and routing rules (CS, marketing automation, product notifications).
  5. Measurement Plan – define activation metrics, adoption goals, feedback loop.

Outputs

  • Adoption playbook timeline (touchpoint, owner, channel, asset).
  • Asset checklist + content brief for gaps.
  • Dashboard requirements + SLA tracker.

Agent/Skill Invocations

  • adoption-program-manager – drives execution + enablement.
  • expansion-plays skill – suggests follow-on offers post-adoption.
  • customer-insights skill – ensures telemetry signals are wired.

More on the bench

SKILL0

Vendor Management

Evaluate, compare, and manage vendor relationships. Trigger with "evaluate this vendor", "compare vendors", "vendor review", "should we renew", "RFP", or when the user is making procurement or vendor decisions.

sales-gtm-revops+1
0
SKILL0

Qbr Builder

Create Quarterly Business Reviews with account health scores, usage analytics, ROI analysis, expansion opportunities, and risk mitigation

customer-success+1
0
SKILL0

Escalation

Structure and package support escalations for engineering, product, or leadership with full context, reproduction steps, and business impact. Use when an issue needs to go beyond support, when writing an escalation brief, or when assessing whether an issue warrants escalation.

customer-success+2
0